Trustpilot Reviews Tracked and Analyzed Automatically.
See what customers love, hate, and want most
in minutes, not spreadsheets.
One dashboard for reviews, topics, trends, alerts, exports, reporting, API and more.
Try it free with one company
Example: https://trustpilot.com/review/yourcompany.com
We Monitor, Enrich & Analyze Trustpilot Review Data
See how we transform raw customer feedback into actionable intelligence for your business.
Aggregate reviews from Trustpilot, Google, BBB, and 50+ business review platforms.
Example Sources:
Our AI processes each Trustpilot review, extracting business-specific insights and verified buyer data.
Get AI-powered suggestions for responding to Trustpilot reviews. Build trust with professional, timely responses.
Google Review Response
JohnD_verified
Ordered two weeks ago and still waiting for delivery. Customer service said it shipped but tracking shows no movement. Disappointed with the experience so far.
Hi John, we sincerely apologize for the shipping delay and lack of tracking updates. This is not the experience we want for our customers. I've personally escalated your order and our logistics team is investigating. We'll email you within 24 hours with a full update and tracking, plus a discount code for your next order. Thank you for your patience.
Categorize Trustpilot reviews into themes like shipping, product quality, customer service, and value.
Top Themes:
Ask questions about your Trustpilot reviews and get actionable insights instantly.
AI Chat Interface
What's driving our negative Trustpilot reviews this month?
Get notified about new Trustpilot reviews, TrustScore changes, and competitor activity.
Example Alerts:
Monitor your TrustScore over time and understand what drives rating improvements.
Generate trust-focused dashboards and share insights with your customer success team.
Trustpilot Rating Over Time
Plus Many More Trustpilot Features
Our platform includes additional powerful tools to manage your local reputation on Trustpilot
What Our Users Say
See what our customers have to say about us.
G2
4.8 / 5 rating based on user reviews
"Many companies say they 'put the customer at the heart of their business.' But until you can find a way to listen to all that feedback and turn it into better products, you'll never succeed. Reviews.ai helps us listen to far more of our customers than we were before."
"Since 2014 I have managed product reviews for 5+ brands across a dozen+ online marketplaces. Since becoming a Reviews.ai customer in 2016, my team's efforts have been enhanced significantly. The pricing is reasonable for the immense value gained."
"When customers voluntarily go online to provide honest feedback on their experience of our products, there is very little reason not to listen to what they have to say. Reviews.ai is a great solution that allows us to tackle most of our retailers in one easy and convenient dashboard."
"Many companies say they 'put the customer at the heart of their business.' But until you can find a way to listen to all that feedback and turn it into better products, you'll never succeed. Reviews.ai helps us listen to far more of our customers than we were before."
"Reviews.ai is a tool no company should be without! It not only enhances our ability to interact with consumers but also empowers our design teams to quickly recognize and diagnose trending issues. The benefit of this service has take our business analytics to the next level!"
"Since 2014 I have managed product reviews for 5+ brands across a dozen+ online marketplaces. Since becoming a Reviews.ai customer in 2016, my team's efforts have been enhanced significantly. The pricing is reasonable for the immense value gained."
"Consumers use reviews when making purchase decisions every day, so the value of being alerted to and responding to customer's reviews cannot be understated. Reviews.ai has helped us improve our review scores and brand sentiment through their data and reporting features."
"You get your reviews lined up and can easily manage them. It makes work easier, but honestly the fact that they are there any time I need them and act quickly is key."
"When customers voluntarily go online to provide honest feedback on their experience of our products, there is very little reason not to listen to what they have to say. Reviews.ai is a great solution that allows us to tackle most of our retailers in one easy and convenient dashboard."
"The system itself makes consolidating customer feedback in one space so much easier. It saves me several hours per week by generating reports, flagging any potential issues, and by simply being a system simple enough that anyone can use."
Simple, Transparent Pricing
Pay only for the locations you track. All features included.
Get started tracking up to 10 locations with full access to all features.
Scale your tracking with reduced pricing for every additional location.
Everything included:
Personalized demo with a few locations of your choice
Book a free consultation with a product expert
What to Expect
15-30 min call
Quick and focused
Your goals
We learn your objectives
Live demo & Q&A
See features in action
Free trial setup
1 location, no obligation
No hidden fees. Cancel anytime. Volume discounts available for 100+ locations.
Frequently Asked Questions
Everything you need to know about Reviews.ai.
Our platform serves diverse teams across organizations: Brand Managers use it to monitor brand health and reputation; Product Developers leverage customer feedback to inform product improvements and new features; Marketing Teams analyze sentiment trends to optimize campaigns; Customer Success teams identify and resolve recurring issues; and Executive Leadership uses dashboards for strategic decision-making and competitive intelligence.
Yes! You can export all your review data in multiple formats including CSV, Excel, and JSON. Export options are available from the dashboard and can be scheduled for automatic delivery to your inbox or integrated systems via API.
Yes! We have a dedicated data entry team that will locate and set up all your product links across supported platforms at no additional cost to you. Simply provide your product list and we'll handle the rest.
Reviews.ai aggregates reviews from 60+ additional sources including Ulta, Amazon, Target, Walmart, Walgreens, Shopify stores, and many more beauty and retail platforms where your products may be sold.
Our advanced AI uses natural language processing to determine sentiment (positive, negative, neutral), emotional intensity, and specific emotions like frustration, excitement, or urgency from each review.
Absolutely. You can configure smart alerts for out-of-stock mentions, sudden rating drops, title changes, specific keyword tracking, and any custom triggers that matter to your brand.
Yes, we provide a comprehensive REST API that allows you to integrate review data and insights directly into your existing systems, dashboards, or business intelligence tools.
New reviews are checked and ingested daily. Our system monitors your configured data sources on a daily basis to ensure your dashboard stays current with fresh feedback.
Yes, Reviews.ai includes competitor analysis features. You can monitor competitor products, compare sentiment trends, and benchmark your performance against similar products in the market.
Yes, our AI automatically detects and processes reviews in 40+ languages, providing sentiment analysis and theme extraction regardless of the original language.
The chat feature allows you to ask natural language questions about your review data. Simply type questions like 'What are the top complaints about our foundation line?' and get instant AI-generated answers with supporting data.
You can create sentiment trend reports, theme analysis reports, product comparison reports, benchmarking and more. Reports can be scheduled for automatic delivery or generated on-demand.
Scrape Trustpilot Reviews with Reviews.ai
Looking to scrape Trustpilot reviews? Reviews.ai provides a powerful, compliant solution to extract, monitor, and analyze customer reviews from Trustpilotand 60+ other platforms. Instead of building and maintaining your own trustpilot review scraper, our platform handles the heavy lifting, delivering clean, structured review data directly to your dashboard or via API.
Whether you need to scrape Trustpilot business reviews for reputation management, track sentiment trends over time, or export reviews for reporting, Reviews.ai automates the entire process. Our AI-powered analysis extracts key themes, sentiment scores, and actionable insights from every review, no manual data cleaning required.
See Reviews.ai in action
Watch our short demo to see how you can manage Trustpilot reviews across all your locations.
Reviews from Anywhere - Complete Coverage
We collect and analyze review data from every major platform where your customers leave feedback - from e-commerce sites to app stores to local business listings
E-commerce & Retail
Product reviews from major online retailers and marketplaces
Local Business Reviews
Customer feedback from local listings and review platforms
App Stores & Specialty
App reviews and specialty platform feedback
60+ platforms and counting. Don't see your platform? Contact us for custom integrations.