Local Business Review Analysis

Yelp Reviews Tracked Automatically. Insights Powered by AI.

Locations · Data Sources · Reports & Exports · API Access · User Managementall in one dashboard

Stop manually tracking Yelp reviews. Reviews.ai automatically aggregates and analyzes local business feedback to help you improve service and attract more customers.

We Monitor, Enrich & Analyze Yelp Review Data

See how we transform raw customer feedback into actionable intelligence for your business.

1
Select Data Sources

Aggregate reviews from Yelp, Google, Facebook, and 50+ local review platforms.

Example Sources:

Yelp
Google Business
Facebook
TripAdvisor
OpenTable
Zomato
Trustpilot
2
AI-Powered Ingestion

Our AI processes each Yelp review, understanding the nuances of local business feedback.

Elite Reviewer Flagged
Text Cleaned & Normalized
Extract Business Context
3
Smart Review Responses

Get AI-powered suggestions for responding to Yelp Reviews. Maintain professional, personalized responses that improve your local reputation.

Google Review Response

Mike T.

3 days ago

The food was decent but the noise level was unbearable. Could barely hear my friends across the table. Also, our server forgot about us for a good 20 minutes.

AI Generated Response

Hi Mike, thank you for your honest feedback. We're sorry the noise level affected your dining experience - we're looking into acoustic solutions for our space. We also apologize that service fell short during your visit. We'd love to make it up to you with a complimentary appetizer on your next visit. Please email us at [email protected] to arrange this. We hope to see you again soon!

4
Identify Themes & Topics

Categorize Yelp reviews into themes specific to your business type.

Top Themes:

Food Quality512 mentions
Service Speed298 mentions
Ambiance187 mentions
5
Chat with Your Data

Ask about your Yelp reviews and get actionable insights instantly.

AI Chat Interface

What do Yelp Elite reviewers say about our restaurant?

AI Assistant

6
Configure Smart Alerts

Get notified about new Yelp reviews, Elite reviewer feedback, and competitor activity.

Example Alerts:

Elite Review
1-Star Review
Photo Upload
Check-In Spike
7
Run Staff Promotion Campaign

Motivate your team to generate more reviews with gamified campaigns. Automatically detect staff names in reviews and track performance with real-time leaderboards.

Staff Review Leaderboard

1

Carlos G.

21

reviews

2

Emily W.

18

reviews

3

James P.

14

reviews

4

Lisa M.

11

reviews

5

Ryan S.

7

reviews

Top performers get recognition and rewards

Key Insight

Staff-driven review campaigns can increase review volume by 300% while improving customer service quality.

8
Visualize, Export & Report

Generate Yelp-specific dashboards and competitive analysis reports.

Yelp Rating Over Time

Plus Many More Yelp Features

Our platform includes additional powerful tools to manage your local reputation on Yelp

Reply to Reviews
Multi-Location Management
Local SEO Tracking
Competitor Monitoring
Review Alerts
Response Templates
API Integration
Reputation Reports
Reviews

What Our Users Say

See what our customers have to say about us.

G2

4.8 / 5 rating based on user reviews

"Many companies say they 'put the customer at the heart of their business.' But until you can find a way to listen to all that feedback and turn it into better products, you'll never succeed. Reviews.ai helps us listen to far more of our customers than we were before."

Andy
Andy
Senior Manager Social Media, Hoover.com
5.0

"Since 2014 I have managed product reviews for 5+ brands across a dozen+ online marketplaces. Since becoming a Reviews.ai customer in 2016, my team's efforts have been enhanced significantly. The pricing is reasonable for the immense value gained."

Matt
Matt
Reputation Manager
5.0

"When customers voluntarily go online to provide honest feedback on their experience of our products, there is very little reason not to listen to what they have to say. Reviews.ai is a great solution that allows us to tackle most of our retailers in one easy and convenient dashboard."

Kristin
Kristin
E-comm Category Analyst, AmericanTextile.com
5.0

Simple, Transparent Pricing

Pay only for what you track. All features included with every plan.

Products

E-commerce reviews

$10/product/mo

Minimum 25 products

$5/product/mo after 50

Locations

Local business reviews

$30/location/mo

First 10 locations

$25/location/mo after 10

Apps

App store reviews

$35/app/mo

Per app tracked

iOS + Android included

Everything included:

Unlimited users
AI-powered sentiment analysis
Topic & theme extraction
Multi-site tracking
Export to CSV, JSON, Excel
Scheduled reports
API access
Email alerts & notifications
Competitor tracking
Priority support

Ready to transform your review insights?

Book a free consultation with a product expert

What to Expect

15-30 min call

Quick and focused

Your goals

We learn your objectives

Live demo & Q&A

See features in action

Free trial setup

3 products, no obligation

Team memberTeam memberTeam member
4.8/5on G2

No hidden fees. Cancel anytime. Volume discounts available for 500+ products.

Frequently Asked Questions

Everything you need to know about Reviews.ai.

Our platform serves diverse teams across organizations: Brand Managers use it to monitor brand health and reputation; Product Developers leverage customer feedback to inform product improvements and new features; Marketing Teams analyze sentiment trends to optimize campaigns; Customer Success teams identify and resolve recurring issues; and Executive Leadership uses dashboards for strategic decision-making and competitive intelligence.

Yes! You can export all your review data in multiple formats including CSV, Excel, and JSON. Export options are available from the dashboard and can be scheduled for automatic delivery to your inbox or integrated systems via API.

Yes! We have a dedicated data entry team that will locate and set up all your product links across supported platforms at no additional cost to you. Simply provide your product list and we'll handle the rest.

Reviews.ai aggregates reviews from 60+ additional sources including Ulta, Amazon, Target, Walmart, Walgreens, Shopify stores, and many more beauty and retail platforms where your products may be sold.

Our advanced AI uses natural language processing to determine sentiment (positive, negative, neutral), emotional intensity, and specific emotions like frustration, excitement, or urgency from each review.

Absolutely. You can configure smart alerts for out-of-stock mentions, sudden rating drops, title changes, specific keyword tracking, and any custom triggers that matter to your brand.

Yes, we provide a comprehensive REST API that allows you to integrate review data and insights directly into your existing systems, dashboards, or business intelligence tools.

New reviews are checked and ingested daily. Our system monitors your configured data sources on a daily basis to ensure your dashboard stays current with fresh feedback.

Yes, Reviews.ai includes competitor analysis features. You can monitor competitor products, compare sentiment trends, and benchmark your performance against similar products in the market.

Yes, our AI automatically detects and processes reviews in 40+ languages, providing sentiment analysis and theme extraction regardless of the original language.

The chat feature allows you to ask natural language questions about your review data. Simply type questions like 'What are the top complaints about our foundation line?' and get instant AI-generated answers with supporting data.

You can create sentiment trend reports, theme analysis reports, product comparison reports, benchmarking and more. Reports can be scheduled for automatic delivery or generated on-demand.

See Reviews.ai in action

Watch our short demo to see how you can manage Yelp reviews across all your locations.

Complete Coverage

Reviews from Anywhere - Complete Coverage

We collect and analyze review data from every major platform where your customers leave feedback - from e-commerce sites to app stores to local business listings

E-commerce & Retail

Product reviews from major online retailers and marketplaces

Local Business Reviews

Customer feedback from local listings and review platforms

DoorDash
Better Business Bureau
+more...

App Stores & Specialty

App reviews and specialty platform feedback

60+ platforms and counting. Don't see your platform? Contact us for custom integrations.